For Digital Agencies

Agency delivery management built around client billing and project governance.

Manage every client engagement end-to-end — from sprint planning and time tracking to rate-card billing and client portals — without juggling five separate tools.

The Agency Problem

Delivery complexity that generic tools were never built for.

Agencies juggle multiple clients, contract types, and billing models simultaneously. Spreadsheets and disconnected tools create billing gaps, visibility black holes, and missed scope.

Billable hours fall through the cracks

Time logged in one tool, invoiced in another — discrepancies erode margin on every engagement.

Clients lack real-time visibility

Clients chase updates via email while your team is already two sprints ahead. Miscommunication delays approvals.

Mixed contract types per client

Fixed-price projects, hourly retainers, and bucket-based support all billed differently — impossible to track in one spreadsheet.

No audit trail for scope changes

Scope creep goes unbilled because there is no formal change request system tied to the project hierarchy.

Team capacity is always a guess

Workloads are invisible until someone burns out or a deadline is missed. No early-warning system exists.

Invoicing lags delivery by weeks

Manual invoice preparation from scattered time logs delays cash flow and creates month-end bottlenecks.

Contract-Governed Delivery

Every client project tied to the right contract and billing model.

Effigate links every project to a contract — Fixed Price, Hourly, Bucket-Based, or Scope-Based. Rate cards are frozen at activation so your billing is always accurate and auditable.

  • Four contract types covering every agency engagement model
  • Rate cards frozen at contract activation — no retroactive billing disputes
  • Bucket-Based contracts track pre-sold hours with live remaining balance
  • Contract lifecycle: Contract → Project → Deliverables → Retrospective → Invoicing → Payment
  • Scope change requests tie directly back to project epics and user stories
Contract Overview
Contract CON-2024-018 — Nexus Corp
Type Bucket-Based
Hours Used 63 / 100 hrs
This Month's Spend $4,240.00
Outstanding Invoice INV-2024-031 · $4,240

Deliverables

Phase 1 — Discovery (Approved)
Phase 2 — Build (In Review)
Phase 3 — Launch (Pending)
Client Portal

A private workspace for each client — without exposing internal operations.

Every task, comment, and attachment carries a visibility flag. Clients log in to their dedicated portal and see exactly what you choose to share — sprint progress, deliverables, and approved invoices.

  • Granular visibility controls: Client Visible vs Internal Only per item
  • Clients can view tasks, approve deliverables, and download invoices
  • Client Admin and Client Employee roles with restricted access
  • Portal is isolated per client — no cross-client data leakage
  • Branded experience aligned with your agency identity
Client Portal Nexus Corp
Platform Rewrite Q1 Active
Delivery Progress 42%

Recent Invoices

INV-2026-0041 $4,136
Pending
INV-2026-0038 $3,890
Paid
Internal notes, rate cards and SLA details are not visible here
Key Capabilities

Everything an agency needs to deliver and bill client work.

Project hierarchy

Project → Epic → User Story → Task → Subtask. Full visibility into every level of work across all client engagements.

Time tracking & billing

Billable and non-billable time logs per task. Lock periods prevent retroactive edits. Invoices generated directly from approved logs.

Sprint boards

Run agile sprints across client projects with backlog management, sprint boards, and velocity tracking.

Workload management

Visualise team capacity across all active projects. Spot over-allocation before it becomes a missed deadline.

Invoice generation

Generate line-itemised invoices from time logs with applied rate cards. Issue, track payment status, and maintain immutable invoice records.

Project financial reports

Revenue realisation, margin tracking, and executive summaries — per project and across the portfolio.

Agency Workflow

From client kick-off to paid invoice — one connected flow.

Effigate structures every engagement along a proven delivery lifecycle so nothing slips between steps.

  1. 1

    Activate a contract

    Define contract type, attach rate cards, and lock billing terms. Scope-Based or Bucket-Based — Effigate handles both.

  2. 2

    Spin up the project

    Create the project under the contract. Build your epic and user story hierarchy, then load the backlog.

  3. 3

    Plan and execute sprints

    Run sprint planning with poker estimation. Assign tasks, track progress on the sprint board, manage team workloads.

  4. 4

    Log and approve time

    Team logs time against tasks. Managers review and approve before the lock period closes. Billable hours are confirmed.

  5. 5

    Generate and issue invoice

    Pull approved time logs into a rate-card invoice. Review, issue to the client portal, and track payment — all in Effigate.

FAQ

Questions from agency teams

Effigate supports Bucket-Based contracts where you pre-sell a block of hours (e.g. 50h, 100h) across configurable job type categories. Time logs are deducted from the bucket automatically, and you can generate invoices directly from those approved logs.

Yes. Every task, comment, and attachment in Effigate carries a visibility flag — Client Visible or Internal Only. Your clients access a dedicated portal that only surfaces what you explicitly share.

Effigate is built for multi-client operations. Each client has their own isolated portal and you manage all accounts from a single agency workspace with full role-based access control.

Every time log is attached to a task or ticket and flagged as billable or non-billable. At invoice time, Effigate pulls all approved, unlocked time logs for the billing period, applies your rate card, and generates a line-itemised invoice ready to issue.

Yes. Effigate includes sprint boards, backlog management, poker planning for estimation, and workload views. You can run structured Scrum-style sprints while keeping client-facing progress visible through the portal.

Get started today

Ready to tighten your agency's delivery and billing?

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